Amr Miqdadi

20+ years of progressive experience as a Project/Program Manager and IT Specialist across international development, justice sector reform, media production, and eLearning, with major USAID, USDOS, UNDP, and IDLO-funded initiatives across Jordan, Palestine, and Yemen.
Proven program leadership: Directed teams of up to 16+ software developers and IT specialists, and oversaw 30+ application support and IT staff across multi-site operations, delivering case management, document management, and information-sharing systems for justice and security institutions.
Process improvement specialist: Deep expertise in root cause analysis, process mining, and process re-engineering, translating operational assessments into fit-for-purpose scorecards, improvement roadmaps, and data-driven recommendations that reduced recurring issues and improved system performance.
IT systems and digital transformation: Track record leading assessment, selection, deployment, and optimization of case management, court automation, document management, and media/eLearning platforms — bridging technical teams and institutional stakeholders.
Stakeholder and donor relations: Served as primary liaison between international donors (USAID, U.S. State Department/INL, UNDP, IDLO) and partner institutions, including courts, police, prosecution offices, and civil society organizations, ensuring alignment of project goals and compliance with donor regulations.
Training, coaching, and capacity building: Certified PMP coach and mentor delivering PMP and P3.express training; author of multiple project management publications and handbooks; founder of PMlead.net and the Arab Union for Project Management.
Credentials: MBA (Singapore Business School), PMP-certified since 2010, plus certifications in Agile Leadership, Program DPro, M&E Planning (Berkeley Haas), and P3.express Practitioner.
Trilingual professional: Fluent in Arabic and English (professional working proficiency), with working knowledge of Turkish.

Services:
Business Development, Capacity building and training, Feasibility studies, ICT Solutions, Institutional Strengthening, Media and communication, Project Management
Sectors of Interest:
Democratic Governance, Education, Information Communication and Technology, Media Development
Countries Working in:
Jordan , MENA region , Palestine , Yemen
Client (s) Worked With
Subscriber only