Certified Sustainability Practitioner/Adviser - Management consultant, Certified Business Model Designer. Aiming to develop Organizational /Corporate Sustainability as a management approach that transforms the philosophy of Sustainable Development to actual practice, transforming organizations’ competitive performance and image as being truly committed to Sustainability’s “Triple Bottom Line”, while actively contributing to the UN Sustainability Development Goals (SDGs 2030). Mentorship for young entrepreneurs. supporting growth and capacity building for professionals for resilient enterprises and communities. General management. Through my five year tenure as General Manager of a medium sized mobile handset services company, Responsible for P&L, annual budget and growth plans, Increased the support services revenue through expansion of the support activities portfolio, through identification and securing new, non-conventional support services covering Egypt, Algeria, Tunisia & Bangladesh. Human Resources Management, First as HR manager for an IT sales and services company, followed by HR director for Holding company incorporating four subsidiaries, covering Egypt, and Algeria. Total Quality Management & Environmental Management. (in line with ISO 9001 and 14001 standards). As Quality Manager, Quality Management Representative, and overseeing the implementation, deployment and Auditing of both the QMS and EMS. Post Sales Customer Services and Customer Care. Sixteen years beginning as a Field Service and Installation engineer through Customer Service Manager. Covering all aspects of customer satisfaction and relationship management, and supervising a well developed and organized service team. • Management/leadership of large portfolios and large teams of professionals, by providing development, guidance, autonomy, accountability and mentorship • Ability to work across sectors/business units, with a full understanding of business cycles and process analysis, systems auditing and improvement. • Strong business acumen, accountable for budgeting, P&L and business development. • Strong sense of Urgency, Quality, and customer relationships. • A profound understanding of, and sensitivity to Diversity, (Social, cultural, ethnic, religious, educational gender, and economic) • Transparent, fair, nonjudgmental and assign credit when and to whom it is due. • Understand and able to help organizations identify externalities and materiality across their supply chain to improve their image, credibility, and protect the interests and wellbeing of all stakeholders with whom they interact and affect directly and indirectly. • Provision of strong business cases for sustainability, aided with success stories, creating awareness and education, application of tools, the building of teams, identification of priorities and management of sustainability projects. • Full understanding of Human Resource functions and best practices, and Quality management systems and deployment.
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Degree: B.Sc. Mechanical Engineering - Masters of Business Administration
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Years of Experiences: 36
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